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Why Velo Transit

There are many reasons why we stand out from the rest.


 

 

We design and build all Velo Transit waterproof laptop cycling backpacks and panniers at our workshop in Seatac, WA (Seattle suburb). Our open feedback policy allows us to talk directly with fellow cyclists to get your feedback which guides our design decisions and helps us develop backpacks and panniers that fit your needs.

Velo Transit backpacks are built with integrated RF welded liners which makes them waterproof for Seattle rain, so they could take on any type of weather elsewhere. By using a waterproof liner, we can offer more exterior features such as pockets, blinker mounts and optional side pockets. 

The quality of each pack is controlled very closely. All of our expert sewers undergo 90 days of training to develop consistency. We guarantee each bag is made with the highest quality materials and craftsmanship because we design and build them ourselves.

 

 

The best warranty is a well made product.

For this reason we use the best materials available with the best construction techniques. If you wash your pack occasionally and do not drag it over pavement or throw it under a bus, you stand an excellent chance that you never have to use this warranty. 

Velo Transit offers a Lifetime Warranty on all of the commuter backpacks, messenger packs, and panniers we manufacture against defects in materials and workmanship to the original purchaser. We will repair or replace any backpack or pannier we deem to be defective.If the product's condition is deemed to be a result of normal wear, tear or abuse, Velo Transit will repair the product for a nominal fee. Shipping costs shall be born by owner to Velo Transit; and by Velo Transit to owner if defects are found. In the event of normal wear and tear or abuse, all shipping costs shall be born by owner.

 

 

Velo Transit backpacks and panniers are made using Radio Frequency (RF) welded liners, making them 100% waterproof. The RF welding seals the seams to keep water out and is stronger than sewing. The use of internal liners allow us to design more features for the exterior, such as blinker mounts, accessory pocket attachment points, lock pockets, and internals laptop pouches. Watch the test videos and see for yourself.

 

 

Velo Transit builds gender-specific bags and harnesses for the Urban and Commuter Series. Because one “Static size” Does Not fit all, we make backpacks in Men’s Medium and Large, and Women’s Small. This guarantees a comfortable and secure fit for different body types.

 

on orders over $75 
Please choose the FREE Shipping option from the drop down menu during Checkout.
Shipping Information

We use FedEx, UPS and USPS for all orders shipped within the United States, Canada and Europe. Orders are processed within 1 to 5 business days and the average transit time will vary between 1 to 10 business days. Orders $75 or more will ship for free within the USA. 

 

All purchases are covered by a 30-day satisfaction guarantee. If you wish to exchange your product or receive a refund, you may do so within the 30-day cancellation period. The 30 days begin upon receipt of product and end upon receipt of returned goods at Velo Transit Customer Service Center. 

All products Must be returned unused, unsoiled and with their original packaging and tags attached. The 30-day money back guarantee is Void if any product is returned used, soiled or without their original packaging. 
Customer to pay the return shipping. The refund will be issued to the credit card account used for the purchase. The original outbound shipping charges are not refundable. 

Please contact us at: sales@velotransit.com for Return Authorization.

Please include a note inside the box with the following information: RA# (Return Authorization Number you received from Velo Transit Customer Service), original order number, item number, purchase date, your name, address and telephone number.